// MAIL SERVICE TERMS AND CONDITIONS

• The UltimateOz Mail service is available to backpackers / travellers only, for the purpose of managing personal mail items whilst temporarily in Australia.
• This service is for individual use only. (1 account per person only). Mail for other persons (i.e friends / partners / spouses) will be automatically returned to sender
• This service cannot be used to receive internationally redirected mail
• This service limits forwarding to 5 items per calendar month
• To verify your account and receive scannable letters via email, UltimateOz may ask you to verify your account by supplying us with a copy of photo identification or a copy of your passport.
• This service is not available to Australian residents
• This service cannot be used for business / commercial purposes
• UltimateOz reserves the right to open mail that appears to be fraudulent or dangerous.
• UltimateOz reserves the right to cancel any mail service account that appears to be fraudulent in nature and notify the necessary parties.
• Mail accounts which violate these terms will be cancelled. Refunds will not be offered.
• Photo identification must be shown when collecting mail and parcels.
• Bank and credit cards are treated as non scannable items
• Due to administration and processing costs, the UltimateOz Mail Service is a non refundable product. Change of mind purchases are not permitted.
• UltimateOz mail service office hours are Monday to Friday (9am – 4pm). Our office is closed on Sunday’s and on Australian public holidays. Opening hours are subject to change.

IMPORTANT: After purchasing this product you will receive an email with your account details. This email will be sent within 2 business days.